Mature
Matrimony is committed to safeguarding your privacy. Contact us
at if you have any questions or problems regarding the use of your Personal
Data and we will gladly assist you.
By
using this site or/and our services, you consent to the Processing of your
Personal Data as described in this Privacy Policy.
Personal
Data – any information relating to an identified or
identifiable natural person.
Processing – any operation or set of operations which is performed
on Personal Data or on sets of Personal Data.
Data subject – a natural person whose Personal Data is being
Processed.
Child – a natural person under 16 years of age.
We/us (either capitalized or not) –
Data
Protection Principles
We
promise to follow the following data protection principles:
1. Processing
is lawful, fair, transparent. Our Processing activities have lawful grounds. We
always consider your rights before Processing Personal Data. We will provide
you with information regarding Processing upon request.
2. Processing
is limited to its purpose. Our Processing activities fit the purpose for which
Personal Data was gathered.
3. Processing
is done with minimal data. We only gather and Process the minimal amount of
Personal Data required for any purpose.
4. Processing
is limited with a time period. We will not store your personal data for longer
than needed.
5. We
will do our best to ensure the accuracy of the data.
6. We
will do our best to ensure the integrity and confidentiality of data.
Data
Subject’s rights
The
Data Subject has the following rights:
1. Right
to information – meaning you have to right to know whether your Personal
Data is being processed; what data is gathered, from where it is obtained and
why and by whom it is processed.
2. Right
to access – meaning you have the right to access the data collected
from/about you. This includes your right to request and obtain a copy of your
Personal Data gathered.
3. Right
to rectification – meaning you have the right to request rectification or
erasure of your Personal Data that is inaccurate or incomplete.
4. Right
to erasure – meaning in certain circumstances you can request for your Personal
Data to be erased from our records.
5. Right
to restrict processing – meaning where certain conditions apply, you have
the right to restrict the Processing of your Personal Data.
6. Right
to object to processing – meaning in certain cases you have the right to
object to Processing of your Personal Data, for example in the case of direct
marketing.
7. Right
to object to automated Processing – meaning you have the right to object
to automated Processing, including profiling; and not to be subject to a
decision based solely on automated Processing. This right you can exercise
whenever there is an outcome of the profiling that produces legal effects
concerning or significantly affecting you.
8. Right
to data portability – you have the right to obtain your Personal Data in a
machine-readable format or if it is feasible, as a direct transfer from one
Processor to another.
9. Right
to lodge a complaint – in the event that we refuse your request under the
Rights of Access, we will provide you with a reason as to why. If you are not
satisfied with the way your request has been handled please contact us.
10.
Right for the help of supervisory authority– meaning
you have the right for the help of a supervisory authority and the right for
other legal remedies such as claiming damages.
11.
Right to withdraw consent – you have the right
withdraw any given consent for Processing of your Personal Data.
Data
we gather
Information
you have provided us with
This might be your e-mail address, name, billing address, home address etc –
mainly information that is necessary for delivering you a product/service or to
enhance your customer experience with us. We save the information you provide
us with in order for you to comment or perform other activities on the website.
This information includes, for example, your name and e-mail address. We also
store data points about yourself on your dating profile that includes age,
weight, height and many more pieces of metadata.
Information
automatically collected about you
This includes information that is automatically stored by cookies and other
session tools. For example, your shopping cart information, your IP address,
your shopping history (if there is any) etc. This information is used to
improve the customer experience. When you use our services or look at the
contents of our website, your activities may be logged.
Information
from our partners
We gather information from our trusted partners with confirmation that they
have legal grounds to share that information with us. This is either
information you have provided them directly with or that they have gathered
about you on other legal grounds. See the list of our partners here.
Publicly
available information
We might gather information about you that is publicly available.
How
we use your Personal Data
We use
your Personal Data in order to:
1. provide
our service to you. This includes, for example, registering your account;
providing you with other products and services that you have requested;
providing you with promotional items at your request and communicating with you
in relation to those products and services; communicating and interacting with
you; and notifying you of changes to any services.
2. enhance
your customer experience;
3. fulfil
an obligation under law or contract;
We use
your Personal Data on legitimate grounds and/or with your Consent.
On the
grounds of entering into a contract or fulfilling contractual obligations, we
Process your Personal Data for the following purposes:
1. to
identify you;
2. to
provide you with a service or to send/offer you a product;
3. to
communicate either for sales or invoicing;
On the
ground of legitimate interest, we Process your Personal Data for the following
purposes:
1. to
send you personalized offers* (from us and/or our carefully selected partners);
2. to
administer and analyse our client base (purchasing behaviour and history) in
order to improve the quality, variety, and availability of products/ services
offered/provided;
3. to
conduct questionnaires concerning client satisfaction;
As
long as you have not informed us otherwise, we consider offering you
products/services that are similar or same to your purchasing history/browsing
behaviour to be our legitimate interest.
With
your consent we Process your Personal Data for the following purposes:
1. to
send you newsletters and campaign offers (from us and/or our carefully selected
partners);
2. for
other purposes we have asked your consent for;
We
Process your Personal Data in order to fulfil obligation rising from law and/or
use your Personal Data for options provided by law. We reserve the right to
anonymise Personal Data gathered and to use any such data. We will use data
outside the scope of this Policy only when it is anonymised. We save your
billing information and other information gathered about you for as long as
needed for accounting purposes or other obligations deriving from law, and
whilst it is required to provide accurate service for you and others.
We
might process your Personal Data for additional purposes that are not mentioned
here but are compatible with the original purpose for which the data was
gathered. To do this, we will ensure that:
1. the
link between purposes, context and nature of Personal Data is suitable for
further Processing;
2. the
further Processing would not harm your interests and
3. there
would be appropriate safeguard for Processing.
We
will inform you of any further Processing and purposes.
Who
else can access your Personal Data
We do
not share your Personal Data with strangers. Personal Data about you is in some
cases provided to our trusted partners in order to either make providing
the service to you possible or to enhance your customer experience.
We
only work with Processing partners who are able to ensure an adequate level of
protection to your Personal Data. We disclose your Personal Data to third
parties or public officials when we are legally obliged to do so. We might
disclose your Personal Data to third parties if you have consented to it or if
there are other legal grounds for it. Any partners with whom we share your data
will be listed here.
How
we secure your data
We do
our best to keep your Personal Data safe. We use safe protocols for
communication and transferring data (such as HTTPS). We use anonymising and
pseudonymising where suitable. We monitor our systems for possible
vulnerabilities and attacks.
Even
though we try our best we can not guarantee the security of information.
However, we promise to notify suitable authorities of data breaches. We will
also notify you if there is a threat to your rights or interests. We will do
everything we reasonably can to prevent security breaches and to assist
authorities should any breaches occur.
If you
have an account with us, note that you have to keep your username and password
secret.
Children
We do
not intend to collect or knowingly collect information from children. We do not
target children with our services.
Cookies
and other technologies we use
We use
cookies and/or similar technologies to analyse customer behaviour, administer
the website, track users’ movements, and to collect information about users.
This is done in order to personalise and enhance your experience with us.
A
cookie is a tiny text file stored on your computer. Cookies store information
that is used to help make sites work. Only we can access the cookies created by
our website. You can control your cookies at the browser level. Choosing to
disable cookies may hinder your use of certain functions.
Supervisory
Authority
Changes
to this Privacy Policy